We’ve added component-based reviews (CBRs) in the loan file management and remedy management pipelines. This enhancement means you’ll be able to deliver requested files and track their progress through Quality Control Advisor®, when a loan review is tagged as a CBR.

Quicker Reviews

CBRs are quality control targeted reviews that will initially focus on employed and self-employed income plus employment and collateral with an expectation that they will expand to additional components (such as assets, credit and eligibility) in the future. These targeted reviews won’t offer representation and warranty relief for the loan, which occurs with successful full-file reviews.

The documentation requested for the CBRs will be the same as the current pipeline review types, and the standard checklist will apply. You’ll be able to upload loan files, missing documents, and appeals, as well as address repurchase requests as you currently do for a full review. Your CBRs can be located by selecting Component on the Sample Type filter.

CBRs will be added in the management reporting segment in a future enhancement.

Better Client Experience

Additionally, Quality Control Advisor has been upgraded to be fully compatible with the Chrome browser. Use Chrome for best experience with the tool.

Questions? Contact the Customer Support Contact Center (800-FREDDIE).